Online Reputation Management (ORM)
A positive brand image needs no extra advertising. It’s self-explanatory and spreads through word of mouth. Keeping this reputation intact is quite tricky.
At iDigitality, we ensure there’s no black mark on your image. A business rests on trust and credibility. Whether it’s in Atlanta or other parts of the US, people engage with you only when they have faith in you. It takes years to build up trust but only seconds to destroy it. When you have an online presence, the pendulum can swing both ways. It’s a double-edged sword.
Good reviews and ratings can enhance your reputation to greater levels. Similarly, negative comments can tarnish your image overnight. We need to strike a balance between the two to maintain equilibrium. Our team of experts makes this task easy for you. We manage and monitor your brand image with perfection.
At iDigitality, we highlight the positives and good feedbacks. We also address damaging remarks in an appropriate and timely manner. Worry no more. Solving customer issues in a jiffy is our specialty. Neglecting online reputation management can be hazardous to your business. A bad reputation shoos away potential customers and existing consumers